03. How to use the communication rules builder
The communication builder in Zenvia Customer Cloud provides all the necessary tools for any user to create and edit automated flows in a practical and visual manner.
⚠️ Attention: This feature is available only for users with the Operator or Admin profiles.
This article describes all the tools avail
04. Activate, pause, and schedule an automation in Zenvia Customer Cloud
When creating an automation, Zenvia Customer Cloud allows you to perform various settings in the flow, including activation, pause, and scheduling of the automation.
⚠️ Attention: These features are available only for users with the Operator or Admin profiles.
In this article, we will detail each of
01. Creating an automated communication flow in Zenvia Customer Cloud
The purpose of the communication flow is to establish triggering rules through a customizable flow, allowing you to reach your target audience autonomously. With it, you can schedule an automatic action that will be executed when a specific event or actions occur.
⚠️ Attention: This feature is avail