Category: 05. Integrations of Conversion

Check out the main limitations of the WhatsApp in Zenvia Conversion. Message Templates in Zenvia Conversion Due to the use of the WhatsApp Business API, WhatsApp and Facebook Messenger message templates are the only way for your company to initiate conversations, as long as the contact has not writ

Learn how to send message templates to customers coming from channels other than WhatsApp or Messenger (e-commerce, forms, etc)   To activate this function, follow the steps explained below:   1 - Go to Conversation Channels on the left menu and choose the channel of your business (WhatsApp or Fac

From your website, newsletters, or other channels, you can use the URL shortener from Meta (Instagram) to redirect clients to a conversation in your instagram. When a client starts a new conversation or continues an existing conversation with your Instagram account, using an ig.me link, the client w

Quotes App is a feature integrated into Zenvia Conversion that simplifies the creation and sending of quotes to your contacts via WhatsApp. With Quotes, you can record and measure all sales made through our solution. In Quotes, you manage your company's product catalog, configure additional fields t

At Zenvia Conversion, we have come to understand that the key to success in communications for any company is quick response times. And it is precisely to solve this problem that Zenvia Conversion's Bot can help you! To configure both WhatsApp and Facebook Messenger and Instagram, follow these steps

Why is it limited when I can start a conversation? What are the costs of using the Facebook API? Just like WhatsApp, using the integration with Facebook Messenger has a variable login cost, which will be added to the plan you have contracted with Zenvia Conversion.   Why are Zenvia Conversion sess

Learn how you can send your Facebook product catalog via WhatsApp Create a Catalog 1 - Access your Commerce Manager page in your Facebook Business Manager (https://business.facebook.com/commerce/) and press on “Add a Catalog”:   2 - Setup your catalog configuration and rename it to your company n

The green badge on WhatsApp is a validation of your company's authenticity in the eyes of your customers. Its primary benefit is to provide increased security and trust in your interactions.  To obtain this verification badge, it's essential to meet specific requirements. Learn about these requireme

You can receive and manage leads from Salesforce in Zenvia Conversion   First, to connect Salesforce to Zenvia Conversion, the client will need access to the API.   Go to Integrations > Salesforce and verify your domain. This domain or link is the address for your Salesforce account. Once it has b

Learn how you can make your customers contact you through a link or QR Code