Category: 05. Integrations of Conversion

Check out the main limitations of the WhatsApp in Zenvia Conversion. Message Templates in Zenvia ConversionDue to the use of the WhatsApp Business API, WhatsApp and Facebook Messenger message templates are the only way for your company to initiate conversations, as long as the contact has not writte

At Zenvia Conversion, we have come to understand that the key to success in communications for any company is quick response times. And it is precisely to solve this problem that Zenvia Conversion's Bot can help you! To configure both WhatsApp and Facebook Messenger and Instagram, follow these steps

Learn how you can make your customers contact you through a link or QR Code

Check how to activate the integration with this marketplace   Leads that come in through your MercadoLibre account can also be managed through Zenvia Conversion. You can respond to all your client contacts through our app! Here's how this works.   1 - Go to Apps and click on Mercado Libre:   Af

Create a direct link to your Instagram inbox using Meta’s official shortcut: ig.me. This link allows customers to be redirected straight into a conversation with your business account quickly and easily. You can share this link on: Your website or blogNewsletters (emails)Promotional campaignsOther d

Learn how to send message templates to customers coming from channels other than WhatsApp or Messenger (e-commerce, forms, etc)To activate this function, follow the steps explained below: 1. Go to Conversation Channels on the left menu and choose the channel of your business (WhatsApp or Facebook Me

Like WhatsApp, using the integration with Instagram Messages has a variable cost that will be added to your plan in Zenvia Conversion. Why Use Sessions in Zenvia Conversion?The Facebook API offers several benefits for companies, mainly by enhancing the handling of inquiries through complementary too

Learn how to activate this integration and share a payment link in your conversations within Zenvia Conversion   To activate this app, follow the steps below:   1 - Go to Apps and click on the MercadoPago icon to start the integration:   Important: Our integration with Mercado Pago is only avail

How to send clients to a certain group. Zenvia Conversion allows you to create distribution settings for clients who contact your business via WhatsApp.  You can set these guidelines by going to Customer service channels >WhatsApp. You’ll see two options on the screen: Assigned to: and Availab

Learn how to get the most out of this feature For your clients to be satisfied with the service you provide, it's important to put some thought into how and when you'll use welcome messages. Here we'll show you a few examples. A welcome message is a good opportunity to clarify from the beginning