Category: 05. Integrations

From your website, newsletters, or other channels, you can use the URL shortener from Meta (Instagram) to redirect clients to a conversation in your instagram. When a client starts a new conversation or continues an existing conversation with your Instagram account, using an ig.me link, the client w

Check out the main limitations of the WhatsApp in Zenvia Conversion. Message Templates in Zenvia Conversion Due to the use of the WhatsApp Business API, WhatsApp and Facebook Messenger message templates are the only way for your company to initiate conversations, as long as the contact has not writ

Why is it limited when I can start a conversation? What are the costs of using the Facebook API? Just like WhatsApp, using the integration with Facebook Messenger has a variable login cost, which will be added to the plan you have contracted with Zenvia Conversion.   Why are Zenvia Conversion sess

At Zenvia Conversion, we have come to understand that the key to success in communications for any company is quick response times. And it is precisely to solve this problem that Zenvia Conversion's Bot can help you! To configure both WhatsApp and Facebook Messenger and Instagram, follow these steps

You can receive and manage leads from Salesforce in Zenvia Conversion   First, to connect Salesforce to Zenvia Conversion, the client will need access to the API.   Go to Integrations > Salesforce and verify your domain. This domain or link is the address for your Salesforce account. Once it has b

Learn how you can make your customers contact you through a link or QR Code

Like WhatsApp, using the integration with Instagram Messages has a variable cost that will be added to your plan in Zenvia Conversion. Why Use Sessions in Zenvia Conversion? The Facebook API offers several benefits for companies, mainly by enhancing the handling of inquiries through complementary t

Learn in this article how to insert and/or change your profile picture for your communication channels and registered lines in Zenvia Conversion. How to Change the Channel Profile Picture 1. Access Conversational Channels from the side menu. 2. Choose the channel or line you want to change. 3. Cli

Respond to customers who contact you via Facebook Messenger Zenvia Conversion allows you to respond to customers who contact you through your Facebook page or your Messenger Ads. In this way, you will have access to one of the most commonly used messaging platforms in the world. To activate this i

Quotes App is a feature integrated into Zenvia Conversion that simplifies the creation and sending of quotes to your contacts via WhatsApp. With Quotes, you can record and measure all sales made through our solution. In Quotes, you manage your company's product catalog, configure additional fields t