Category: 06. Zenvia Conversion Bot

At Zenvia Conversion, we have come to understand that the key to success in communications for any company is quick response times. And it is precisely to solve this problem that Zenvia Conversion's Bot can help you! To configure both WhatsApp and Facebook Messenger and Instagram, follow these steps

How Zenvia Conversion Bots allows you to share your response times with customers When a customer contacts your company, Zenvia Conversion Bots sends a message to communicate the expected response time. 🤖   This way your business can provide real information about waiting times, which creates a

With Zenvia Conversion Bots you can request your client's name, email, and WhatsApp.   To activate this feature:   1- Go to Customer service channels    2- Select the channel. This can be one of your WhatsApp lines or a Facebook page.   3- In Zenvia Conversion Bots, select the Ask for contact i

Learn how to get the most out of this feature For your clients to be satisfied with the service you provide, it's important to put some thought into how and when you'll use welcome messages. Here we'll show you a few examples. A welcome message is a good opportunity to clarify from the beginning

Learn how to use Zenvia Conversion Bots to handle initial contact with a client   Welcome messages are an important first step to help your clients get information as quickly as possible.   To create your welcome messages: Go to Customer service channels and select your WhatsApp line or Faceboo

The Zenvia Conversion Bots allows you to send a survey to measure customer satisfaction at the end of each conversation. Evaluating customer satisfaction is essential to monitor service quality. With this information, it is possible to analyze the team's performance and implement improvements i