Welcome to the Zenvia Conversion Help Center
On this page, you will find all the documentation for using Zenvia Conversion, organized by categories and popular topics.
Search for information and resolve your questions about getting started, our features, and general settings here or by using the left-side menu.
Find information about Zenvia Conversion: what it is, how to create an account, log in, etc.
Learn how to activate your account and get to know the main modules of Zenvia Conversion.
Learn about the inbox, sending messages, using templates and quick replies, and other functionalities of the Chats module.
Learn how to add contacts manually or in bulk via CSV file.
Learn how to analyze the data from Zenvia Conversion reports.
Learn how to configure your account, users, groups, contact assignment rules, response modes, conversation closing, working hours, tags, and much more.
Learn how to integrate your account with other Zenvia solutions, CRM apps and marketplaces, Meta communication channels, and Zenvia Conversion Bot.
- Zenvia Products: Bots, Attraction, and NLU
- Apps: Quotes, Google Drive, Asana, Webchat, and Email
- CRM: Salesforce, RD Station, Zoho, and Unbounce
- Marketplace: Webmotors, Paypal, Woocommerce, Mailchimp, Trello, Nuvemshop, Mercado Pago, Shopify, OLX, Mercado Libre, Mercado Shops, etc.
- Meta: Facebook, Instagram, WhatsApp
- Zenvia Conversion Bot
Check out the answers to the most popular questions about Zenvia Conversion, whether about your account, the software, support channels, technical issues, or APIs.