The option to create a blank chatbot offers total freedom to define the conversational flow exactly as you want.
Starting from scratch, you have full control to determine each step and interaction, tailoring the chatbot to the specific needs of your project.
This approach is recommended for users who are already familiar with creating conversational flows or who need a custom solution that cannot be achieved with predefined templates or assistants.
Usage Example
Imagine your company is launching a new product, and you want to create a chatbot that can answer specific questions about this launch.
The Blank option allows you to build this chatbot exactly as needed, without predefined limitations.
With this flexibility, you can define the conversation logic, choose the best actions for each scenario, and, if necessary, incorporate artificial intelligence to provide more advanced and personalized responses.
Practical Example Tutorial
Create a New Chatbot
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Go to the New Chatbot page and select Flow Chatbot.
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Give the chatbot a name that clearly identifies it.
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Choose the Blank creation format.
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Click Create Chatbot.
Create a Conversational Flow from Scratch
With the chatbot created, you will be directed to the Builder screen and can create the conversational flow with its respective construction steps.
Here in our Help Center, you will find quick tutorials to learn everything about the Builder. Access the articles below and explore the available features and functionalities:
- How to create blocks and connect them
- Adding content in the chatbot builder
- How to manage a Variable
- How to configure Chatbot Destinations
- Discovering other constructor features
- Creating a conversation flow from scratch
💡 Tip: If you prefer, we also have a complete playlist on our YouTube channel with guides and tutorials for creating chatbots from scratch. Access and enjoy the content: Everything About Flow-based Chatbots in Zenvia Customer Cloud.