Hi, Humans. How may we help you?

01. All available articles
3 min
Created by MLMC on 9/23/2022 11:04 AM
Updated by Maria Malheiro on 9/20/2024 9:26 AM

🌎 By Humanz for Humans: Welcome to the Zenvia Chat Help Center.

Our documentation is divided into three categories:

  • Concept and Access: tool concepts and instructions for accessing it;
  • Getting Started: an overview of the tool and its main features;
  • Features and Functions: user manuals for operating the tool;
  • Frequently Asked Questions: common questions and answers.

💡 Tip: stay up to date with all the latest releases, updates, and new features by reading the article What's New in Zenvia Chat.

Now that you understand how the Help Center is organized, explore more information about Zenvia Chat by accessing the articles. 🚀


Concept and Access and Getting Started


Features and Functions

This category includes user manuals, providing the easiest and quickest way to start using Zenvia Chat.

Home

Tasks

Service

Analysis

Settings

My Account


Channels

Integrations


Account Preferences


Agent

 

Implementation Process
Implementation process steps – Settings and responsibilities


Frequently Asked Questions

This category includes an article of questions and answers to assist with common queries.


🎧 Support Channel

Didn’t find what you were looking for? Talk to Zoe, our virtual assistant, and get your questions answered.  wink

Did this article solve your doubts?
Recently viewed