This section is located at the bottom of the automation creation screen. Here, you can view a complete breakdown of executions and export a report on the last 10 automation executions.
To access this feature, go to Zenvia Customer Cloud > Experts agents > Create new expert agent> Latest executions section.
Check out the available fields below:
Execution ID: The identification number of the execution.
Date: The day of the last execution.
Channel: Indicates the channel used (WhatsApp, SMS, or Email).
Message status: Sent or Not Sent.
Details: Displays a message, for example, if there was an error.
Contact: Name of the contact.
By clicking the Export report button, you can download the information in CSV format.
Done! Report exported and information ready for analysis!