Category: 02. Automations

Zenvia Customer Cloud automation performance report provides information about a specific automation, including the total number of triggers, messages sent, impacted contacts, and performance rate. ⚠️ Attention: This feature is available only for users with the Viewer, Operator or Admin profiles. Th

The automation list serves to centralize all the flows that have been created. By creating communication rules, you can define actions for each flow and automate your customers' journey through different channels. ⚠️ Attention: This feature is available only for users with the Viewer, Operator or Ad