Category: Zenvia Conversion

Zenvia Conversion is a solution that centralizes customer service across multiple channels, such as WhatsApp, Facebook Messenger, Instagram, and Webchat. It allows for quicker sending and receiving of messages to boost sales, increase conversion rates, and provide a better sales service experience. 

The Zenvia Conversion API has an important section for notifying other systems when certain events occur within the platform. The API notifies other systems via an HTTP POST request to a registered URL, sending the event-related information in the request body. This technique is known as a Webhook.

From your website, newsletters, or other channels, you can use the URL shortener from Meta (Instagram) to redirect clients to a conversation in your instagram. When a client starts a new conversation or continues an existing conversation with your Instagram account, using an ig.me link, the client w

Configure the days and times when you will receive messages   To configure this setting: 1 - Go to Settings > My Profile > My Settings > Business Hours:   2 - Select the desired day(s) and time(s) and click "Save."     You can also choose whether the setting applies only to the Selected day, fro

Zenvia Conversion

The Performance Dashboard is a feature in Zenvia Conversion that allows you to analyze data on the performance of your campaigns and the return on financial investment made through Zenvia Attraction and Meta.  For instance, suppose your company created a campaign for Black Friday and sent it to 100

General concepts to understand what the Zenvia Conversion API does and how it works The Zenvia Conversion API allows you to create connections between Zenvia Conversion and other systems to customize, improve, and broaden the advantages your business gains from the service. Once you have the access

Find out what to do if you are not receiving notifications on the desktop version   For a better performance of Zenvia Conversion, you need to install Google Chrome. You can install it by clicking this link.   I'm not receiving notifications from any websites   Check that notifications are activat

Do you want to cancel your account in Zenvia Conversion? For us, it's regrettable that you are considering canceling your account! 😔  In this document, we have prepared a step-by-step guide with the necessary information to complete your cancellation process easily and efficiently. ⚠️ Attention: Th

Check out the main limitations of the WhatsApp in Zenvia Conversion. Message Templates in Zenvia Conversion Due to the use of the WhatsApp Business API, WhatsApp and Facebook Messenger message templates are the only way for your company to initiate conversations, as long as the contact has not writ