Hey! if you got this far, I think you already have a Zenvia Conversion [Sirena] plan contracted.
In this article you'll get easy access to the first steps to set up your account and quickly start your operation.
Reminder: only admin users and dashboards admin can access and set up this configurations
Platform access
Setting up your WhatsApp line
Social networks and other apps integration
1- Facebook
2- Instagram
Usability and business operation
5- Create closing reasons (available in plan PRO)
6- How to download Zenvia Conversion’s app?
Trainings
Watch the full overviews tutorials of Zenvia Conversion's platform accessing our linktree page
Following this guidance you'll be able to set up any configuration needed in your account to use the platform in the best way and enjoy all the conversion power.
In case of remaining doubts not solved by our help center, contact our technical support team through the email conversion.soporte@zenvia.com or by webchat* (available for all PRO users and Basic admins)
SERVICE CHANNELS
Financial matters , billing, invoicing and payments
If you need help with this topic contact the billing department though the email financeiro.cvlatam@zenvia.com.
For others infos access the How my account is billed article
Report a problem
If you have an issue, instability or even something not working as is should, contact our technical support though the email conversion.soporte@zenvia.com or by webchat* (availabe for all PRO users and Basic admins)