Important: Before proceeding with the instructions, confirm that this feature is available for your access profile.

The integration between Shopify and Zenvia Customer Cloud allows you to automatically synchronize your store's product catalog, making it easier to manage sales from a single platform. In this article, you'll learn how to configure the integration quickly and easily.

Before you begin

Before starting the configuration, make sure that:

• You have access to the Shopify account that will be integrated.
• You have access to Zenvia Customer Cloud.

Step 1: Get your Shopify store URL

1. Access your Shopify account through your browser.
2. From the platform menu, click Settings.
3. Locate and copy your Shopify store URL. This URL will be used during the integration process in Zenvia Customer Cloud.

Note: Make sure you copy the correct store URL before proceeding.

Step 2: Configure the integration in Zenvia Customer Cloud

1. Access Zenvia Customer Cloud.
2. From the left-side menu, click Integrations.
3. Find the Shopify integration and click Integrate.
4. Click Integrate with Shopify.
5. Paste the Shopify store URL that you copied in the previous step.
6. Click Integrate.
7. Then, click Install to complete the setup.

Integration completed

Once the confirmation screen is displayed, your Shopify store will be successfully integrated with Zenvia Customer Cloud. From that point on, your product catalog will be synchronized automatically according to the configured integration.